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Frequently Asked Questions

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Frequently Asked Questions

Common questions about Sulus.ai and how it works.


General Questions

How does Sulus.ai work?

Sulus.ai uses advanced AI to answer your business phone calls 24/7. The AI assistant understands natural language, answers questions, books appointments, and can even process payments - all automatically.

Do I need special equipment?

No! Sulus.ai works with your existing phone system. We provide phone numbers or can forward calls to your existing number.

How quickly can I get started?

Most businesses are up and running within 24 hours. The setup process is simple and our team is here to help.


Technical Questions

What languages are supported?

Sulus.ai supports 40+ languages with automatic language detection. The assistant seamlessly switches languages based on the caller's preference.

Can I customize the AI's responses?

Yes! You can create custom FAQ responses, set business hours, configure greetings, and customize the assistant's personality to match your brand.

How does integration work?

Sulus.ai integrates with popular tools like Google Calendar, Stripe, Salesforce, HubSpot, and 7,000+ apps via Zapier. Setup is typically just a few clicks.


Billing Questions

Can I change plans later?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle.

Is there a contract?

No contracts required. You can cancel anytime. Annual plans offer significant savings.

What payment methods do you accept?

We accept all major credit cards and ACH transfers for annual plans.