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Automations & Workflows: What They Can Do

Automations & Workflows

Connecting Your Business Systems

Pillar 2 of 3

Sulus.ai connects your voice assistant and chat agent to the tools you already run your business on. Information moves between systems automatically, with no manual re-entry and no missed step.

Calendars

Google Calendar

Real-time sync

Microsoft Outlook

Real-time sync

Calendly

Real-time sync

Cal.com

Real-time sync

Appointments booked by your assistant sync to these calendars in real time, and existing availability is respected before a slot is ever offered.

Payment Processors

Stripe

Direct integration

PayPal

Direct integration

QuickBooks

Direct integration

Square

Direct integration

Payments taken during a call or chat post directly to the processor you already use for billing and bookkeeping. FreshBooks is also supported.

CRMs

Go High Level

Native integration

Salesforce

Native integration

HubSpot

Native integration

Pipedrive

Native integration

New leads, updated records, and call or chat outcomes write to your CRM as they happen, not on a delay. Zoho is also supported.

Beyond the core connections

Thousands of Other Apps

7,000+

Apps reachable through Zapier alone

Beyond these core connections, Sulus.ai reaches thousands of additional apps through integration platforms including Zapier, Make, and Microsoft Power Automate.

Custom Workflow Actions

If your process needs a step that a standard integration does not cover, Sulus.ai builds a custom workflow action to your exact process, so the automation matches how your business actually runs rather than a generic template.

Conditional Logic

Workflows can route differently depending on the situation. A rule set decides what happens next based on the details of the call or chat, rather than following one fixed path every time.

Real-Time, Two-Way Sync

Data moves in both directions. A change made in your CRM or calendar reflects back to Sulus.ai, and a change made during a call or chat reflects out to your connected systems, with no manual refresh required.

Webhook Support

Incoming and outgoing

You can trigger a Sulus.ai workflow from an external event, or have Sulus.ai notify another system the moment something happens on a call or chat.