The credit card on file for your account is managed entirely by you, inside your own account portal. You do not need to contact support to add a new card or update an expired one — this is a self-service change you can make at any time.
This guide walks you through exactly where to go and what to do.
Step-by-Step: Update Your Card
- Log in to your account portal at https://partner.futureassistant.ai/. If you don't remember your password, click Reset Password on that page to get a new one.
- Click Settings in the left sidebar.
- Select Billing from the Settings menu. This opens your Billing Dashboard.
- Click the Payments tab (next to Subscriptions and Wallet & Transactions).
- In the Payment Method section, click the pencil/edit icon next to your card. (Note: this is an icon only — there is no text label on the button.)
- Enter your new card details (card number, expiration date, CVV, and billing zip code) and save.
Menu Path
Settings > Billing > Payments
✓ Success
Once saved, your new card becomes the card on file immediately and will be used for your next billing cycle.
Need Help?
If you run into an error while adding or updating your card, or you do not see a Billing option under Settings, contact your Sulus.ai representative or reach out to [email protected] and we will help you get it resolved.