Your Sulus.ai voice assistant does more than answer the phone. It handles the full loop of a call: greeting the caller, booking the appointment, taking payment if needed, and updating your systems, all before the call ends.
Books Appointments With Live Calendar Sync
Your assistant checks your calendar in real time, offers open times, and books the appointment directly. Availability reflects your actual calendar, so callers are never offered a slot that is already taken.
Sends Reminders Automatically
Once an appointment is booked, your assistant sends SMS and email reminders on its own. You do not need a separate reminder tool or a team member tracking upcoming appointments by hand.
Takes Payments Mid-Call
- Payment is collected during the same call, with no transfer to a separate step
- Your CRM updates the moment the call ends
- The caller does not need to call back or complete payment elsewhere
Updates Your CRM in Real Time
Every call updates your CRM automatically. New leads, appointment status, and payment records land in your system as the call happens, so no one has to re-enter that data afterward.
Sounds Like Your Business
100+ voices
Choose the voice that fits how your business sounds
Custom greeting
Set your own opening line
Your business hours
Configured to match how you actually operate
FAQ answers
Pre-programmed answers to your most common questions
Every change is saved to version history, so you can review exactly what changed and roll back at any time. See How to Change Your Voice Assistant's Voice and How to Roll Back or Review Changes with Version History for the step-by-step process.
140+ Languages, Automatically Detected
Languages supported, automatically detected and switched mid-call
Your assistant detects the caller's language and responds in it immediately. There is no language menu and no transfer to a different line.
Places Outbound Calls, Too
Your assistant is not limited to answering. It also places outbound calls for appointment reminders and follow-ups, using the same calendar data and business rules it applies to inbound calls.
Works From Your Website, Not Just Your Phone Line
The same assistant can also answer as a voice assistant embedded directly on your website. A visitor can talk to it from your site instead of dialing a phone number.
Escalates When It Matters
Emergency handling
Your assistant recognizes true emergencies and after-hours issues and routes them to the right person immediately, instead of leaving the caller stuck in a standard script.